{"id":16257,"date":"2024-05-12T14:48:55","date_gmt":"2024-05-12T21:48:55","guid":{"rendered":"https:\/\/pullman.wsu.edu\/classrooms\/?page_id=16257"},"modified":"2026-04-02T15:37:16","modified_gmt":"2026-04-02T22:37:16","slug":"technology-support","status":"publish","type":"page","link":"https:\/\/pullman.wsu.edu\/classrooms\/technology-support\/","title":{"rendered":"Technology and Support"},"content":{"rendered":"<div class=\"wsu-hero wsu-width--full wsu-pattern--wsu-light-radial-left  wsu-hero--size-small wsu-hero--dark wsu-hero--style-boxed \">\n\t<div class=\"wsu-hero__background\">\n\t\t\t\t\t\t\t\t<img class=\"wsu-image\" src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2024\/07\/VCEA_Cybersecurity_1093_Kamiak-High-Performance-Computing-Cluster-_-DH-_-9-13-2016-DSC_2241-1188x792-1.jpg\"\n\t\t\t\tsrcset=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2024\/07\/VCEA_Cybersecurity_1093_Kamiak-High-Performance-Computing-Cluster-_-DH-_-9-13-2016-DSC_2241-1188x792-1.jpg 1188w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2024\/07\/VCEA_Cybersecurity_1093_Kamiak-High-Performance-Computing-Cluster-_-DH-_-9-13-2016-DSC_2241-1188x792-1.jpg 396w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2024\/07\/VCEA_Cybersecurity_1093_Kamiak-High-Performance-Computing-Cluster-_-DH-_-9-13-2016-DSC_2241-1188x792-1.jpg 792w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2024\/07\/VCEA_Cybersecurity_1093_Kamiak-High-Performance-Computing-Cluster-_-DH-_-9-13-2016-DSC_2241-1188x792-1.jpg 768w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2024\/07\/VCEA_Cybersecurity_1093_Kamiak-High-Performance-Computing-Cluster-_-DH-_-9-13-2016-DSC_2241-1188x792-1.jpg 198w\"\n\t\t\t\tsizes=\"(max-width: 1188px) 100vw, 1188px\"\n\t\t\t\talt=\"Kamiak high performance computing cluster.\"\n\t\t\t\tstyle=\"object-position: 50% 50%\"\n\t\t\t\t\/>\n\t\t\t\t\t\t<\/div>\n\t<div class=\"wsu-hero__overlay\">\n\t<\/div>\n\t<div class=\"wsu-hero__content-wrapper\">\n\t\t<div class=\"wsu-hero__inner-content-wrapper\">\n\t\t\t\t\t\t<div class=\"wsu-hero__title-wrapper\">\n\t\t\t\t<h1 class=\"wsu-hero__title\">Technology and Support<\/h1>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wsu-hero__content\">\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"breadcrumbs \" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\"><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Pullman Classrooms.\" href=\"https:\/\/pullman.wsu.edu\/classrooms\" class=\"home\" aria-current=\"page\"><span property=\"name\"><i class=\"wsu-icon wsu-i-home wsu-spacing-margin-right--sxxsmall\"><\/i>Pullman Classrooms<\/span><\/a><meta property=\"position\" content=\"1\"><\/span><\/div>\n\n<div class=\"wsu-row wsu-row--sidebar-right\" >\r\n    \n<div class=\"wsu-column  wsu-color-background--gray-5 wsu-border--color-crimson wsu-border--add-top\"  style=\"\">\r\n\t\n\n<h2>Classroom Support<\/h2>\n\n\n\n<p>Pullman classroom technology support is provided by&nbsp;<strong><a href=\"https:\/\/its.wsu.edu\/piat\/\" data-type=\"URL\" data-id=\"https:\/\/its.wsu.edu\/piat\/\">Pullman Integrated Academic Technologies<\/a> (PIAT)<\/strong>&nbsp;under the umbrella of Information Technology Services (ITS).<\/p>\n\n\n\n<h3>Contacts<\/h3>\n\n\n\n<p>For assistance with technology in a general university classroom, please contact PIAT:<\/p>\n\n\n\n<ul><li><strong>Phone:<\/strong> 509 335 5044<\/li><li><strong>Email:<\/strong> <a href=\"mailto:piat@wsu.edu\">piat@wsu.edu<\/a><\/li><li><strong>Online: <\/strong><a href=\"https:\/\/its.wsu.edu\/piat\/\">PIAT website<\/a><\/li><\/ul>\n\n\n\n<p>For assistance with wireless connectivity, email, Microsoft Teams, your WSU account, or your WSU credentials, please contact Crimson Service Desk:<\/p>\n\n\n\n<ul><li><strong>Phone:<\/strong> 509-335-4357<\/li><li><strong>Email:<\/strong> <a href=\"mailto:crimsonservicedesk@wsu.edu\">crimsonservicedesk@wsu.edu<\/a><\/li><li><strong>Online:<\/strong> <a href=\"https:\/\/its.wsu.edu\/crimson-service-desk\/\" data-type=\"URL\" data-id=\"https:\/\/its.wsu.edu\/crimson-service-desk\/\">Crimson Service Desk website<\/a><\/li><\/ul>\n\n\n\n<h3>Support Hours<\/h3>\n\n\n\n<ul><li><span style=\"font-size: 1.125rem\">7:30 a.m. to 5:00 p.m.<\/span><\/li><\/ul>\n\n\n\n<p>If you are teaching in a departmental classroom and need technical assistance, you should contact your department\u2019s technical support staff.<\/p>\n\n<\/div>\r\n\n\n<div class=\"wsu-column  wsu-border--color-crimson wsu-border--add-top wsu-color-background--gray-85\"  style=\"\">\r\n\t\n\n<h2 class=\"wsu-font-size--large\">Classroom Technology<\/h2>\n\n\n\n<p>Pullman general university classrooms are equipped with advanced technology that supports a wide variety of media presentation, lecture capture, student collaboration and engagement, and connection to remote presenters and campus participants. <\/p>\n\n\n\n<h3 class=\"wsu-font-size--xmedium\">What comes standard in all classrooms?<\/h3>\n\n\n\n<p>Users have the ability display digital content from local devices, including a computer and document camera, or devices they may carry with them. Network connectivity is available in all WSU facilities for both instructors and students. Audio support is available for media and voice.<\/p>\n\n\n\n<h3 class=\"wsu-font-size--xmedium\">If you are using your own device&#8230;<\/h3>\n\n\n\n<p>Instructors are encouraged to bring their own cables and adapters to connect any additional devices to the equipment provided in a classroom. At this time, PIAT is unable to supply these accessories. If you have concerns about connecting your personal device, contact <a href=\"mailto:piat@wsu.edu\">PIAT<\/a>.<\/p>\n\n<\/div>\r\n\n<\/div>\n\n<section  class=\"wsu-section  wsu-border--color-crimson wsu-border--add-top\"  >\r\n        \n\n<h2 id=\"classroom-technology-types\">Classroom Technology Types<\/h2>\n\n\n\n<p>Visit our <a href=\"https:\/\/pullman.wsu.edu\/classrooms\/locations-and-layouts\/\" data-type=\"page\" data-id=\"681\">locations and layouts<\/a> section for specification lists of the technology available in each general university classroom.<\/p>\n\n\n<div class=\"wsu-card-wrapper wsu-card-wrapper--per-row-3\" >\r\n    \n<article class=\"wsu-card\">\r\n\t\t<div class=\"wsu-image-frame wsu-image--ratio-16-9\">\r\n\t\t\t\t\t<img src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2017\/11\/Todd276b.jpg\"\r\n\t\t\t\tsrcset=\"\"\r\n\t\t\t\tsizes=\"(max-width: 333px) 100vw, 333px\"\r\n\t\t\t\talt=\"classroom rear\"\r\n\t\t\t\tstyle=\"object-position: 50% 50%\"\r\n\t\t\t\t\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"wsu-card__content\">\r\n\t\t\t\t\t\t<h3 class=\"wsu-title \">\r\n\t\t\t\t\t\t\tStandard technology  \t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t<div class=\"wsu-caption\">\r\n\t\t\tStandard\u00a0technology classrooms\u00a0are designed to support\u00a0in-person teaching and learning activities.\u00a0Instructors\u00a0have access to:\u00a0\u00a0\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wsu-card__content-custom\">\r\n\t\t\t\n\n<ul><li>teaching lectern with technology control<\/li><li>classroom computer &amp; monitor<\/li><li>document camera<\/li><li>personal device connection<\/li><li>projector <\/li><li>microphone<\/li><\/ul>\n\n\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t<\/article>\n\n<article class=\"wsu-card\">\r\n\t\t<div class=\"wsu-image-frame wsu-image--ratio-16-9\">\r\n\t\t\t\t\t<img src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2026\/02\/CUE418_FRONT.jpg\"\r\n\t\t\t\tsrcset=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2026\/02\/CUE418_FRONT.jpg 1720w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2026\/02\/CUE418_FRONT-396x297.jpg 396w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2026\/02\/CUE418_FRONT-792x594.jpg 792w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2026\/02\/CUE418_FRONT-768x576.jpg 768w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2026\/02\/CUE418_FRONT-1536x1153.jpg 1536w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2026\/02\/CUE418_FRONT-198x149.jpg 198w\"\r\n\t\t\t\tsizes=\"(max-width: 1720px) 100vw, 1720px\"\r\n\t\t\t\talt=\"View from the back of the classroom showing three rows of tablet\u2011arm chairs facing the front. At the front, an instructor podium with technology sits below a large monitor and camera. A large projection screen is mounted beside them, and a whiteboard spans the center of the front wall. A table and chair are positioned at the front for instructor use.\"\r\n\t\t\t\tstyle=\"object-position: 50% 50%\"\r\n\t\t\t\t\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"wsu-card__content\">\r\n\t\t\t\t\t\t<h3 class=\"wsu-title \">\r\n\t\t\t\t\t\t\tVideoconference technology\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t<div class=\"wsu-caption\">\r\n\t\t\tVideoconference technology classrooms are optimized to support distance learning.  Additional equipment includes: <br>\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wsu-card__content-custom\">\r\n\t\t\t\n\n<ul><li>instructor and student cameras<\/li><li>confidence monitor<\/li><li>instructor and student microphone<\/li><\/ul>\n\n\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t<\/article>\n\n<article class=\"wsu-card\">\r\n\t\t<div class=\"wsu-image-frame wsu-image--ratio-16-9\">\r\n\t\t\t\t\t<img src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2024\/07\/Bryan404_BACK-scaled.jpg\"\r\n\t\t\t\tsrcset=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2024\/07\/Bryan404_BACK-scaled.jpg 2560w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2024\/07\/Bryan404_BACK-396x223.jpg 396w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2024\/07\/Bryan404_BACK-792x446.jpg 792w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2024\/07\/Bryan404_BACK-768x432.jpg 768w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2024\/07\/Bryan404_BACK-1536x864.jpg 1536w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2024\/07\/Bryan404_BACK-2048x1152.jpg 2048w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2024\/07\/Bryan404_BACK-198x111.jpg 198w\"\r\n\t\t\t\tsizes=\"(max-width: 2560px) 100vw, 2560px\"\r\n\t\t\t\talt=\"Looking out from the front of the classroom over the tables of student seating and toward the back of the room. A series of small poster-sized whiteboards are seen lining the walls with six on the left wall, six on the back wall, and three on the right wall.\"\r\n\t\t\t\tstyle=\"object-position: 50% 50%\"\r\n\t\t\t\t\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"wsu-card__content\">\r\n\t\t\t\t\t\t<h3 class=\"wsu-title \">\r\n\t\t\t\t\t\t\tShared student technology\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t<div class=\"wsu-caption\">\r\n\t\t\tShared student technology classrooms are optimized to support discussion based learning.  Additional equipment includes:<br>\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wsu-card__content-custom\">\r\n\t\t\t\n\n<ul><li>student group monitors<\/li><li>student collaboration technology<\/li><\/ul>\n\n\n\n<p><\/p>\n\n\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t<\/article>\n\n<article class=\"wsu-card\">\r\n\t\t<div class=\"wsu-image-frame wsu-image--ratio-16-9\">\r\n\t\t\t\t\t<img src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2026\/03\/Terrell24.jpg\"\r\n\t\t\t\tsrcset=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2026\/03\/Terrell24.jpg 1718w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2026\/03\/Terrell24-396x298.jpg 396w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2026\/03\/Terrell24-792x596.jpg 792w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2026\/03\/Terrell24-768x578.jpg 768w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2026\/03\/Terrell24-1536x1155.jpg 1536w, https:\/\/s3.wp.wsu.edu\/uploads\/sites\/3450\/2026\/03\/Terrell24-198x149.jpg 198w\"\r\n\t\t\t\tsizes=\"(max-width: 1718px) 100vw, 1718px\"\r\n\t\t\t\talt=\"View from the back of the classroom showing seven tables arranged in a U\u2011shape, each with two chairs facing the front or center of the room. In the center of the U\u2011shaped layout is a table for the instructor equipped with technology. At the front of the room, is table in front of two large monitors mounted on a moveable stand with cameras below. There are three doors, two at the front and one at the back.\"\r\n\t\t\t\tstyle=\"object-position: 50% 50%\"\r\n\t\t\t\t\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"wsu-card__content\">\r\n\t\t\t\t\t\t<h3 class=\"wsu-title \">\r\n\t\t\t\t\t\t\tSeminar (VC cart) technology\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t<div class=\"wsu-caption\">\r\n\t\t\tSeminar (VC cart) technology classrooms are optimized to support discussion based learning where the instructor sits with the students or the instructor is teaching from a distance.  These smaller classrooms differ in the following:\t\t<\/div>\r\n\t\t\t\t\t\t<span class=\"wsu-card__content-custom\">\r\n\t\t\t\n\n<ul><li>no lectern<\/li><li>no document camera<\/li><\/ul>\n\n\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t<\/article>\n<\/div>\n    <\/section>\n\n\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section  class=\"wsu-section  wsu-border--color-crimson wsu-border--add-top\"  >\r\n        \n\n<h2>Additional Classroom Support<\/h2>\n\n\n\n<p>For unique learning accommodations, contact the <a href=\"https:\/\/accommodations.wsu.edu\/home\/\">Student Accommodations &amp; Disability Resources<\/a>.<\/p>\n\n\n\n<p>For classroom maintenance issues unrelated to technology or accommodations, contact <a href=\"https:\/\/facilities.wsu.edu\">Facilities and Operations.<\/a><\/p>\n\n    <\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":14703,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"categories":[],"tags":[],"wsuwp_university_category":[],"wsuwp_university_location":[],"wsuwp_university_org":[],"_links":{"self":[{"href":"https:\/\/pullman.wsu.edu\/classrooms\/wp-json\/wp\/v2\/pages\/16257"}],"collection":[{"href":"https:\/\/pullman.wsu.edu\/classrooms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pullman.wsu.edu\/classrooms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pullman.wsu.edu\/classrooms\/wp-json\/wp\/v2\/users\/14703"}],"replies":[{"embeddable":true,"href":"https:\/\/pullman.wsu.edu\/classrooms\/wp-json\/wp\/v2\/comments?post=16257"}],"version-history":[{"count":49,"href":"https:\/\/pullman.wsu.edu\/classrooms\/wp-json\/wp\/v2\/pages\/16257\/revisions"}],"predecessor-version":[{"id":19812,"href":"https:\/\/pullman.wsu.edu\/classrooms\/wp-json\/wp\/v2\/pages\/16257\/revisions\/19812"}],"wp:attachment":[{"href":"https:\/\/pullman.wsu.edu\/classrooms\/wp-json\/wp\/v2\/media?parent=16257"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pullman.wsu.edu\/classrooms\/wp-json\/wp\/v2\/categories?post=16257"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pullman.wsu.edu\/classrooms\/wp-json\/wp\/v2\/tags?post=16257"},{"taxonomy":"wsuwp_university_category","embeddable":true,"href":"https:\/\/pullman.wsu.edu\/classrooms\/wp-json\/wp\/v2\/wsuwp_university_category?post=16257"},{"taxonomy":"wsuwp_university_location","embeddable":true,"href":"https:\/\/pullman.wsu.edu\/classrooms\/wp-json\/wp\/v2\/wsuwp_university_location?post=16257"},{"taxonomy":"wsuwp_university_org","embeddable":true,"href":"https:\/\/pullman.wsu.edu\/classrooms\/wp-json\/wp\/v2\/wsuwp_university_org?post=16257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}